Last updated: 11/20/2025
1. Introduction
Remove Background Pro ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application ("the App"). By using the App, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Images and Photos
Local Processing Only: All image processing, including background removal, is performed entirely on your device using Apple's Vision framework. Your images are never uploaded to our servers, transmitted over the internet, or stored on any external servers. We do not have access to, collect, or store any of your images or photos.
The App requires access to your photo library to allow you to select images for processing. This access is granted only with your explicit permission through iOS system prompts. You can revoke this permission at any time through your device settings.
2.2 In-App Purchase Information
When you make a purchase or subscription through the App, Apple processes the transaction and provides us with transaction information necessary to verify your subscription status. This includes:
- Subscription status and expiration dates
- Product identifiers for purchased subscriptions
- Transaction receipts for verification purposes
We do not have access to your payment information, credit card details, or Apple ID credentials. All payment processing is handled securely by Apple through the App Store.
2.3 Usage Information
The App may track basic usage statistics locally on your device, such as:
- Number of background removals performed (for free tier limitations)
- App version and device information (for troubleshooting)
This information is stored locally on your device and is not transmitted to us or any third parties unless you explicitly contact us for support.
2.4 Contact Information
When you contact us through our contact form on our website, we collect:
- Your email address
- Any messages or information you choose to provide
This information is used solely to respond to your inquiries and provide customer support.
3. How We Use Your Information
We use the information we collect to:
- Verify subscription status and enable Pro features
- Respond to your inquiries and provide customer support
- Improve our application and services
- Troubleshoot technical issues
- Comply with legal obligations
4. Data Storage and Processing
4.1 Local Processing
All image processing occurs entirely on your device. Images you select for processing are temporarily loaded into device memory only for the duration of processing, then immediately discarded. Processed images are saved directly to your device's photo library if you choose to save them, and we have no access to these saved images.
4.2 No Cloud Storage
We do not operate any cloud storage services. Your images are never uploaded to, stored on, or transmitted through any servers we control or have access to.
4.3 Third-Party Services
Apple App Store: Subscription and purchase information is managed by Apple through their App Store infrastructure. Please refer to Apple's Privacy Policy for information about how they handle your data.
Contact Form: When you submit information through our contact form, your data may be processed by third-party form handling services. Please refer to their privacy policies for information about how they handle your data.
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., a court or government agency)
- Service Providers: With trusted service providers who assist us in operating our website and conducting our business, subject to strict confidentiality agreements
- Business Transfers: In connection with any merger, sale of assets, or acquisition, provided that the receiving party agrees to maintain the confidentiality of your information
6. Your Rights and Choices
You have the right to:
- Access: Request access to any personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal retention requirements)
- Objection: Object to processing of your personal information
- Data Portability: Request a copy of your data in a portable format
- Revoke Permissions: Revoke photo library access at any time through your device settings
- Cancel Subscriptions: Cancel your subscription at any time through your Apple ID account settings or the App Store
To exercise these rights, please contact us through our contact form.
7. Data Retention
We retain your personal information only for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce our agreements
Subscription information is retained for the duration of your subscription and for a reasonable period thereafter for accounting and legal purposes. Contact form submissions are retained only as long as necessary to respond to your inquiry and provide ongoing support.
8. Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
Since all image processing occurs locally on your device, your images benefit from the security measures built into iOS and your device's hardware encryption.
9. Children's Privacy
Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete such information.
10. International Data Transfers
Since all image processing occurs locally on your device and we do not operate cloud storage services, your images are not subject to international data transfers. Any personal information collected through our contact form may be processed and stored in countries other than your country of residence, which may have different data protection laws.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last updated" date at the top of this policy
- Providing notice through the App if significant changes are made
Your continued use of the App after any changes to this Privacy Policy constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through our contact form. We will respond to your inquiry as soon as possible.
13. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell your personal information. To exercise your CCPA rights, please contact us through our contact form.
14. GDPR Compliance
If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). This Privacy Policy is designed to comply with GDPR requirements. To exercise your GDPR rights, please contact us through our contact form.